AI-driven campaigns that reach the right shopper with the right message at the right time
Orchestrate personalized, multi-channel marketing campaigns powered by purchase history, browsing behavior, and customer segments — driving higher conversion, repeat purchases, and lifetime value.
Built for Marketing, CRM & Growth Teams in Retail
The Problem
Why manual triage doesn't scale
Batch-and-Blast Campaigns Underperform
Generic promotional emails and SMS blasts generate low engagement and train customers to ignore your messages or unsubscribe.
Personalized retail emails generate 6x higher transaction rates than generic sends
Customer Data Lives in Silos
Purchase history, browsing data, loyalty status, and support interactions sit in separate systems — making true personalization impossible.
Campaign Setup Takes Too Long
Building segments, writing copy, designing creative, and scheduling sends across channels takes weeks — by which time the opportunity has passed.
Average retail campaign takes 2-4 weeks from concept to launch
Attribution Is a Black Box
Without cross-channel attribution, marketing teams cannot tell which campaigns, channels, and messages actually drive purchases and revenue.
Results
Measurable impact from day one
3x
Campaign Engagement
AI-personalized messaging dramatically outperforms generic promotional communications.
25%
Higher Revenue per Campaign
Targeted, behavior-driven campaigns generate more revenue from each send.
60%
Faster Campaign Launch
AI-generated segments, copy, and creative cut campaign setup time from weeks to days.
40%
Improved Repeat Purchase Rate
Post-purchase nurture sequences and personalized offers drive more customers back for second and third purchases.
Capabilities
Everything you need for intelligent triage
Customer Segment Builder
Build dynamic customer segments using purchase history, browsing behavior, loyalty tier, location, and engagement signals.
- RFM-based segmentation with AI enrichment
- Lookalike audience generation from best customers
- Dynamic segments that update with real-time behavior
Personalized Content Engine
AI generates personalized email, SMS, and ad content for each customer segment — product recommendations, offers, and messaging tailored to behavior.
- Product recommendation blocks based on browse and purchase history
- Dynamic offer personalization by segment and lifecycle stage
- Automated A/B testing for subject lines, CTAs, and creative
Multi-Channel Campaign Orchestration
Design coordinated campaigns across email, SMS, push notifications, social media, and paid ads with unified tracking and optimization.
- Visual journey builder with branching logic
- Send-time optimization by channel and customer
- Triggered campaigns based on browse, cart, and purchase events
Revenue Attribution Dashboard
Multi-touch attribution shows which campaigns, channels, and touchpoints drive purchases, revenue, and customer lifetime value.
- Campaign-to-revenue attribution by channel
- Customer acquisition cost and ROAS tracking
- Cohort analysis for repeat purchase and LTV trends
How It Works
Three steps to automated triage
Step 1
Segment & Create
Build customer segments from unified data. AI generates personalized content, product recommendations, and offers for each segment.
Step 2
Launch & Nurture
Deploy coordinated campaigns across email, SMS, social, and ads. AI optimizes send times and adapts messaging based on engagement.
Step 3
Measure & Optimize
Track campaign performance from impression to purchase. AI reallocates budget and refines targeting based on revenue data.
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