SaaS

Email Inbox Triage

Sorts every new email in a shared inbox, sends it to the right place, and prepares a reply for a person to check. Sales leads land in HubSpot, support requests become Linear issues, billing emails go…

What it does

Sorts every new email in a shared inbox, sends it to the right place, and prepares a reply for a person to check. Sales leads land in HubSpot, support requests become Linear issues, billing emails go to finance, and every reply is saved as a Gmail draft. Nothing is sent automatically.

Before you run it:

- Connect Gmail, HubSpot and Linear, then select your connection on the trigger and on each tool node.

- Pick a model for each agent.

- In Support Handler, replace YOUR_LINEAR_TEAM_ID with your Linear team ID.

- In Billing Handler, replace [email protected] with your finance team's email.

Integrations used

How it works

Deep AgentReAct Agent

Industries

SaaSProfessional ServicesCross-Industry

Departments

OperationsSalesCustomer Support

Use cases

Email TriageLead CaptureSupport Ticketing

Frequently asked questions

What does the Email Inbox Triage template do?

Sorts every new email in a shared inbox, sends it to the right place, and prepares a reply for a person to check. Sales leads land in HubSpot, support requests become Linear issues, billing emails go to finance, and every reply is saved as a Gmail draft. Nothing is sent automatically.

Which integrations does the Email Inbox Triage template use?

This template uses Gmail, HubSpot, Linear. Each is a managed FlowGenX connector — authenticate once and the workflow can read and write on your behalf.

How do I use the Email Inbox Triage template?

Open it in the FlowGenX workflow designer, connect the integrations it needs, and adapt the steps to your process. The template ships as a working starting point, not a black box.

Can I customise the Email Inbox Triage template?

It is built with Deep Agent, ReAct Agent, so the workflow reasons over each step rather than following a fixed script. Every node, prompt, and connection is editable on the FlowGenX canvas.

Start from Email Inbox Triage

Open the template in the FlowGenX designer, connect your tools, and adapt every step to your process.

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